Getting Started

A plain-English walkthrough of exactly what happens when your studio joins Movra. Most studios are fully set up in about 30–45 minutes, done together with us on a setup call.

What Movra does for you

Movra is an AI receptionist for your WhatsApp. It answers every message instantly, 24/7 — captures leads from your ads, books trials, and follows up automatically — so you never lose a prospect to a slow reply.

Before we start — what to have ready

You'll want these on hand (we help you with all of it):

• A phone number for WhatsApp — either a new number, or your existing business number. It can't already be active on the regular consumer WhatsApp app.
• A Facebook account that manages your studio's Page — this is how WhatsApp connects, and how we pull in leads from your Facebook & Instagram ads.
• Your booking system login (MindBody) — optional, only if you want the AI to read your live schedule and book classes.
• Your basics — class schedule, pricing, trial offer, FAQs, and opening hours.

The onboarding steps

1. Welcome call (~30 min). For founding studios we set everything up with you over a screen-share — you're never doing this alone.
2. Create your account and tell us about your studio — name, timezone, and the voice and tone you want your AI to use.
3. Connect your WhatsApp. A secure Meta sign-in links your WhatsApp Business number. You keep full ownership of your number and can disconnect anytime.
4. Connect your booking system (MindBody) — optional. This lets the AI show your real schedule and book trials.
5. Connect your lead sources. Facebook & Instagram lead ads, Wix forms, or a Movra-hosted web form — so every new lead lands in one inbox.
6. Train your AI receptionist. We load your schedule, pricing, trial offer, and FAQs, and set its name and personality to match your brand.
7. Test it. You message your own number and watch the AI answer correctly — before any real customer ever sees it.
8. Go live. Your AI starts answering, capturing leads, and booking trials. You can pause it or jump into any conversation whenever you like.

How billing works (the simple version)

There are two separate costs, and we set up both with you during onboarding:

• Your Movra subscription — your monthly plan (for example, S$199/month for the Front Desk plan). Starts with a 14-day free trial, no card required.
• Meta's WhatsApp messaging fees — Meta charges a few cents per 24-hour conversation, billed directly to your own WhatsApp Business account. You add a payment method to your WhatsApp account once, during setup.

Why two bills? Today, Movra connects your own WhatsApp number — you stay in full control and pay Meta directly for messaging. As Movra grows we expect to combine this into a single bill, but for now it's kept separate and transparent: Movra for the platform, Meta for the messages.

After you're live

• Pause the AI, reassign chats, add team members, or edit what the AI knows — anytime, yourself.
• We check in during your first few weeks to fine-tune the AI and answer any questions.
• Questions along the way? Reach us anytime — we're here to help you get results, not just get set up.